Privacy Policy
Last updated: September 10, 2026
Introduction
KDV Support respects your privacy. This Privacy Policy explains how personal information may be collected, used, and protected when you visit kdvsupport.com, contact KDV Support, subscribe to The Digital Desk, schedule a call or session, purchase services, or otherwise interact with KDV Support.
By using this website or providing your information to KDV Support, you acknowledge the practices described in this policy.
Information We Collect
KDV Support may collect personal information that you voluntarily provide, including:
- Your name, email address, phone number, and other contact information.
- Information you provide through website forms, email, scheduling forms, or other communications.
- Information you provide when discussing, purchasing, or receiving services from KDV Support.
- Your email address and related subscription preferences when you subscribe to The Digital Desk or other email communications.
- Payment and transaction information necessary to process purchases. Payments are processed through third-party payment providers, and KDV Support does not store your complete credit or debit card information.
- Basic technical and website usage information that may be collected automatically through cookies, security tools, analytics, hosting services, or similar technologies.
When providing Digital Systems Support, you may also choose to provide information or access necessary for KDV Support to investigate, troubleshoot, configure, or work with a particular system or service. The type of information involved will depend on the support you request.
How Your Information Is Used
Information collected by KDV Support may be used to:
- Respond to questions and requests submitted through the website or by email.
- Schedule Discovery Calls, support sessions, meetings, or other appointments.
- Evaluate, provide, manage, and communicate about KDV Support services.
- Investigate or troubleshoot digital systems when you have requested support.
- Process payments and maintain appropriate business and transaction records.
- Send The Digital Desk and other communications you have chosen to receive.
- Send necessary service-related communications concerning appointments, projects, payments, or your relationship with KDV Support.
- Operate, maintain, secure, and improve the website and services.
Third-Party Services
KDV Support uses third-party services to operate the website and business. Depending on how you interact with KDV Support, these may include services used for website hosting, forms and security, scheduling, email marketing, payment processing, video meetings, file sharing, and other business functions.
These providers may process information as necessary to perform their services and are governed by their own privacy policies and terms.
KDV Support does not sell, rent, or trade your personal information.
Information may also be disclosed when required by law or when reasonably necessary to protect the rights, safety, or security of KDV Support or others.
Email Communications
If you subscribe to The Digital Desk or another optional email list, you may unsubscribe at any time using the unsubscribe link included in those emails.
Service-related messages, such as communications concerning an appointment, payment, project, or service you have requested, are separate from optional marketing or newsletter communications.
Cookies and Website Technologies
The KDV Support website may use cookies and similar technologies that support website functionality, security, performance, and understanding how visitors use the site.
Your browser may allow you to limit or disable cookies. Doing so may affect how some website features function.
Information Shared During Support
Because KDV Support provides Digital Systems Support, some services may require temporary access to accounts, platforms, files, settings, or other information belonging to a client.
KDV Support will use information and access provided for support purposes only as reasonably necessary to perform the requested work. Clients should provide only the access or information necessary for the service being performed and should use secure methods when sharing sensitive credentials or access information.
Data Retention and Security
KDV Support takes reasonable measures to protect personal information and limits access to information based on legitimate business and service needs.
Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, meet legal or financial obligations, resolve disputes, or protect legitimate business interests.
No method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices and Rights
You may contact KDV Support to ask about personal information you have provided or to request that it be corrected or deleted, where appropriate.
Certain information may need to be retained when required for legal, financial, contractual, or legitimate business purposes.
You may also unsubscribe from optional email communications at any time.
Links to Other Websites
This website may contain links to websites or services operated by third parties. KDV Support is not responsible for the privacy practices, security, or content of those third-party websites.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, business practices, or applicable requirements.
The current version will be posted on this page with the date it was last updated.
Contact
Questions about this Privacy Policy may be directed to:
KDV Support
kate@kdvsupport.com